“Recertification? What recertification!” Manufacturers find it convenient for their own selfish reasons, they waive recertification

A “Recertification Fee” is an arbitrary fee imposed by laser manufacturers and serves as a penalty for after-market buyers.  It is usually $25,000-$50,000 to have the manufacturer perform a preventative maintenance and to redesignate ownership for the laser.  Only after the recertification fee is paid can aftermarket owners procure parts and service from the original manufacturer.

Consider the attached letter received recently from Cynosure.  Cynosure in selling a new device by buying the customers pre-owned trade-in cialis 5 mg generique. The purchaser needed to sell his used Cynosure Elite MPX before he could acquire the new Cynosure device.   A reseller was able obtain a no-cost wavier of the “Recertification Fee” on the older MPX Elite directly from Cynosure!  Once again, where it served the manufacturer’s selfish interest, which in this case was the sale of a new device, the manufacturer broke its own rule and supported the sale of the “used” device.

When they waive recertification without the least concern, which shows that they never took recertification seriously for reasons of safety and health and so on. All of that is false pretext in support of an arbitrary, market-killing policy. In this instance, Cynosure wants to support the sale of the used unit, so Cynosure can make a lucrative sale of new equipment to the owner of the used unit, who needs to sell the used before buying the new. In this case, the official policy is, “Recertification? What recertification!” But just wait until you want to sell, or buy, a used unit; if the manufacturer is not already squeezing money out of the deal, recertification will suddenly become important for patient safety all over again, because that is how they usually squeeze money out of your deals on the secondary market. And that is all that recertification ever has been: shakedown money for them and capital losses for you.

So why do the manufacturers have rules that supposedly prevent you from receiving support and consumables, if you buy a used device? Because they want to bluff you out of purchasing that used device. Because they want to bluff you into spending far more for one of their new devices. But experience tells us in some cases that if you brush back their bluff, and if you do make that purchase on the secondary market, then the manufacturer’s profit motive changes, and it will start offering you support and consumables.

We know the manufacturers’ rules are pre-textual, and now the manufacturers know that we know, and that is why they have been taking hammers and tongs to their own rules, trying to bend them every bit as much as their selfish interests dictate.

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